More than 20 years of professional experience, in multinational cross-countries companies/teams, on IT&C, business operations, support & sales functions.
More than 15 years on various managerial & top managerial functions, including management board.
Various responsibilities during past years: on IT&C (all areas), Business Operations/Back Office, Loan Administration, Insurances, Payments, Credit Cards, Sales Support, Portfolio/Program/Project/Change Management, Budgeting & Cost Management, Customer Care, Facility & Procurement, Organization (like Planning & Strategy, Methodology, Company Internal Reorganization), Process Optimization/Digitalization, Digitalization and Transformation, Partnerships Development/Management, In/Out-Sourcing, Cybersecurity & Physical Security, Regional (East European) Sales/Business Development.
Some achievements:
- 4 Business start-up’s: 1 IT only; 2 on business operations/back-office; 1 from entire business perspective.
- 1 Payment Institution (Credit Cards)setup.
- 1 successful M&A: Retail business portfolioacquisition.
- Regional (Eastern & SE European) and Local Businessdevelopment.
- Acquisitions implementation, maintaining and development on IT: Core Banking, ERP, CRM, GL, Alternative Channel, Treasury, Cards, Payments,etc.
- Digitalization and automatization projects: paperless retail credits/cards issuing, online onboarding legal and physical persons, online market/products platform, payments (wallets Google Pay, Apple Pay, Soft POS, etc.), ATM&POS network acquisitions/maintenance/monitoring, Letters of Guaranty based on BPM / cloud infrastructure; RPA & other processes optimization and automatization projects etc.
- Few Head Offices and IT Data Center setup orrelocation.